FAQ & CONTACT US
Style never sleeps—and neither do we when it comes to customer care. Have a question? We’re here to help.
Customer Care Email
For general inquiries, orders, or support, please contact us any time at:
[email protected]
PR & Partnership Inquiries
Are you a publication, influencer, or creative partner interested in working with HYPOLARI? Reach out to:
[email protected]
We aim to respond to all emails within 24 hours.
Please note: HYPOLARI customer service is not available on weekends or public holidays.
Yes, we ship globally. Shipping times and rates may vary by country. You can view available shipping methods at checkout.
Each product page includes a fit guide and size chart. Our pieces are tailored to offer a classic, European-inspired silhouette. If you need more help, feel free to email us before placing your order.
Orders can be cancelled within 2 hours of purchase by contacting us at [email protected]. After that window, your order may already be in the processing stage.
Yes, we offer a 14-day risk-free return policy. Items must be in original, unworn condition. Please visit our Refund Policy page for full details.
Some of our pieces are limited releases. If something is out of stock, you can sign up for restock notifications directly on the product page.
We currently operate online only, but we make returns easy and stress-free. Use our sizing guide or reach out to us for personalized advice before purchasing.
