Shipping Policy
At HYPOLARI, we believe in getting you your order swiftly and securely, without compromise on quality or service.
SHIPPING DESTINATIONS & TIMEFRAMES
• USA Orders:
USA Standard Shipping estimated within 3-4 business days.
Limited Time Free Shipping estimated within 4–8 business days.
• EU & International Orders:
Standard International estimated within 3-6 business days.
Limited Time Free Shipping estimated within 4-10 business day.
Please note that shipping times are estimates and may vary due to carrier delays, customs, or unforeseen events. You’ll receive a tracking number via email as soon as your order ships.
ORDER PROCESSING
All orders are thoroughly inspected before dispatch to ensure you receive only the highest quality garments, at the best price. Orders are processed within 1–3 business days after purchase.
SHIPPING CONFIRMATION
Once your order is shipped, you will receive an email confirmation with a tracking number to monitor your delivery in real time.
INTERNATIONAL SHIPPING
We currently ship to select international countries. Duties and taxes for international shipments (outside the U.S.) may apply depending on your location and are the responsibility of the customer.
QUESTIONS?
If you need help with your shipping or tracking, reach out to us anytime at [email protected].
REFUND POLICY
At HYPOLARI, your satisfaction is our priority. We understand that sometimes a product just isn’t the right fit. That’s why we offer a risk-free, 14-day money-back guarantee on all orders.
14-DAY GUARANTEE
Not sure if it’s right for you? While we can tell you all about it, the best way to know is by trying it yourself. If you’re not fully satisfied, just send the item back within 14 days of delivery, and we’ll issue a full refund — no questions asked.
RETURN REQUIREMENTS
To qualify for a return:
• The item must be unused, unwashed, and in original condition
• Must be returned within 14 days of delivery
• You must include proof of purchase or order confirmation email
HOW TO START A RETURN
Email us at [email protected] with your order number and reason for return. We’ll provide return instructions within 1–2 business days.
Please note: return shipping costs are the responsibility of the customer unless the item is defective or incorrect.
REFUNDS
Once we receive and inspect your returned item, we’ll notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original payment method within 5–7 business days.
NON-RETURNABLE ITEMS
• Items returned after 14 days
• Items that have been worn, damaged, or altered
• Final sale or discounted items marked “non-returnable”
QUESTIONS?
We’re always here to help. If you have questions about sizing, fit, or anything else, email us at [email protected] or call (407) 494-5183.