Return & Refund

REFUND POLICY

At HYPOLARI, your satisfaction is our priority. We understand that sometimes a product just isn’t the right fit. That’s why we offer a risk-free, 14-day money-back guarantee on all orders.

14-DAY GUARANTEE

Not sure if it’s right for you? While we can tell you all about it, the best way to know is by trying it yourself. If you’re not fully satisfied, just send the item back within 14 days of delivery, and we’ll issue a full refund — no questions asked.

RETURN REQUIREMENTS

To qualify for a return:

• The item must be unused, unwashed, and in original condition

• Must be returned within 14 days of delivery

• You must include proof of purchase or order confirmation email

HOW TO START A RETURN

Email us at [email protected] with your order number and reason for return. We’ll provide return instructions within 1–2 business days.

Please note: return shipping costs are the responsibility of the customer unless the item is defective or incorrect.

REFUNDS

Once we receive and inspect your returned item, we’ll notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original payment method within 5–7 business days.

NON-RETURNABLE ITEMS

• Items returned after 14 days

• Items that have been worn, damaged, or altered

• Final sale or discounted items marked “non-returnable”

QUESTIONS?

We’re always here to help. If you have questions about sizing, fit, or anything else, email us at [email protected] or call (407) 494-5183.